At jl168, we take your privacy seriously. This page explains exactly what personal information we collect, why we collect it, how it is used, and the steps we take to keep it secure for every member in the Philippines.
Last updated: 2025. Applies to all members accessing jl168 from the Philippines.
A clear breakdown of the personal data jl168 handles and the purpose behind each category.
When you create an account on jl168, we collect your name, date of birth, email address, and contact number. This information is required to verify your identity and confirm that you meet the minimum age requirement for participation in the Philippines. Your registration details are also used to personalise your account experience and to communicate important account-related updates. We do not collect more personal information than is necessary for these purposes. All registration data is stored securely and is never shared with third parties for marketing without your explicit consent.
To process deposits and withdrawals in Philippine pesos, jl168 collects payment-related information such as your preferred payment method and transaction history. We do not store full card numbers or sensitive banking credentials on our servers. Payment data is processed through secure, encrypted channels to protect your financial information at every step. Transaction records are retained for a period required by applicable Philippine regulations and for the purpose of resolving any account disputes. If you have questions about a specific transaction, you can raise them through the support contact available in your account dashboard.
When you access jl168 through your mobile device or browser, we automatically collect certain technical data including your device type, operating system, browser version, and IP address. This information helps us optimise the platform for the devices most commonly used by members in the Philippines and to diagnose any technical issues you may encounter. Usage data such as pages visited, session duration, and feature interactions is also collected to improve the overall platform experience. This data is analysed in aggregate and is not used to identify you personally without additional account information. We do not sell device or usage data to any third party.
If you contact our support team or submit a query through the platform, we retain a record of that communication to help resolve your issue and to improve our service quality. Communication records may include the content of your messages, the date and time of contact, and any follow-up actions taken. These records are kept confidential and are only accessible to authorised jl168 staff who need them to assist you. We may also send you account-related notifications such as security alerts or policy update notices — these are not marketing messages and cannot be opted out of while your account is active. For general enquiries, please visit the FAQ page for guidance before reaching out directly.
As a member based in the Philippines, you have clear rights over your personal data and how it is used.
You may request a copy of the personal data jl168 holds about you at any time. We will respond to verified access requests within a reasonable timeframe in accordance with applicable Philippine data privacy regulations. Requests can be submitted through the support contact available inside your account dashboard after logging in.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request a correction. You can update basic account details directly through your account settings, or contact our support team for assistance with information that cannot be self-edited. Keeping your details accurate helps us serve you better and ensures your account remains in good standing.
You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply under Philippine law. Account closure requests can be submitted through your dashboard, and we will process them in line with our data retention policy. Note that some transaction records may need to be retained for regulatory compliance even after account closure.
jl168 uses industry-standard security measures including encrypted data transmission, access controls, and regular security reviews to protect your personal information from unauthorised access, disclosure, or misuse. Our systems are designed with the security of Philippine members in mind, and we continuously monitor for unusual activity that could indicate a data breach or account compromise. In the event of a security incident that affects your personal data, we will notify you promptly and take all necessary steps to contain and remediate the issue. You also play an important role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone. If you suspect your account has been accessed without your authorisation, contact our support team immediately through your account dashboard.
If you have any concerns about how your personal data is handled on jl168, our support team is available to assist. You can also review our full member agreement or visit the FAQ for quick answers.
Also see: Terms and Conditions | Responsible Gaming